Queensland Aboriginal and Islander Health Council

Workforce

Workforce Development

Building and Supporting the Community Controlled Health Workforce Across Queensland

At QAIHC, the Workforce Development Team is dedicated to building a strong, culturally capable, and community-led health workforce across Queensland.

As the jurisdiction’s peak body for the Aboriginal and Torres Strait Islander Community Controlled Health Sector, QAIHC support its Members through a range of initiatives that are aligned with the Strong Sector, Strong System: QAIHC’s Ten-Year Blueprint 2024-2034 and national reform agendas like the National Agreement on Closing the Gap.

QAIHC works in close partnership with community-controlled health organisations to deliver targeted programs, workforce planning support, and opportunities for shared learning – all grounded in cultural safety and self-determination.

QAIHC’s work is driven by the principles of community control, cultural integrity, and long-term sector sustainability.

Our programs

Overview: QAIHC supports and strengthens the Aboriginal and Torres Strait Islander health workforce through tailored programs and training initiatives.

First Nations Health Worker Traineeship Program (FNHWTP)

A hands-on traineeship pathway that builds a qualified and confident First Nations health workforce across the sector.

The First Nations Health Worker Traineeship Program (FNHWTP) is a national initiative led by the National Aboriginal Community Controlled Health Organisation (NACCHO), aimed at building a strong and sustainable Aboriginal and Torres Strait Islander health workforce.

As part of a $54.3 million national investment, the program is designed to address critical health workforce shortages – especially in rural and remote communities – by training and certifying up to 500 Aboriginal Health Workers (AHWs) and Aboriginal Health Practitioners (AHPs) by 2027.

Program features:

Accredited Training

Trainees work toward qualifications from the HLT Aboriginal and/or Torres Strait Islander Primary Health Care training package, including:

    • Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care
    • Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care
    • Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice

On-the-Job Experience

Placements take place in Aboriginal and Torres Strait Islander Community Controlled Health Organisations (ACCHOs), offering practical learning in real-world settings.

Cultural and Academic Support

Wrap-around support services help participants stay engaged and succeed throughout their training journey.

Program delivery:

Training is delivered by Aboriginal Community Controlled Registered Training Organisations (ACCHRTOs), with trainees supervised and supported in the workplace by local ACCHOs.

QAIHC’s role:

As Queensland’s peak body for the community controlled health sector, QAIHC works alongside NACCHO and member services to support the implementation of the FNHWTP across the state.

Program Impact:

As of July 2024:

  • 300+ people enrolled nationally
  • 51 trainees qualified
  • Ongoing expansion across jurisdictions

Interested in participating or learning more?

[Make an enquiry →]

Indigenous Health Workforce Traineeship (IHWT)

Supporting career entry and growth through structured learning and supervised, on-the-job experience. → [Learn More]

The Indigenous Health Workforce Traineeship (IHWT) is a national program launched in 2020–21, designed to increase the number of skilled Aboriginal and Torres Strait Islander people working in primary health care. The program strengthens the capability of Aboriginal community controlled health services (ACCHSs) to deliver culturally safe and locally responsive care.

Program goals:

  • Increase the number of skilled Aboriginal and Torres Strait Islander professionals in the primary health care workforce
  • Create viable, long-term career pathways for First Nations peoples
  • Support ACCHSs in delivering culturally safe and community-led services

Program Structure:

The IHWT program is delivered through collaboration between ACCHSs and eight jurisdictional Aboriginal and Torres Strait Islander organisations, which support and mentor trainees throughout their learning journey.

Trainees undertake:

  • Accredited training from the HLT (Health) and/or CHC (Community Services) training packages (e.g. Certificate II through to Diploma level, depending on the role and career pathway)
  • Structured, on-the-job experience in a community-controlled setting
  • Cultural and academic support to strengthen engagement, wellbeing, and successful course completion

QAIHC’s Role:

As Queensland’s peak body, QAIHC works closely with Member services to support the implementation of the IHWT program, ensuring alignment with sector needs and the QAIHC Blueprint.

Social and Emotional Wellbeing (SEWB) Workforce Support

Workforce capability-building for those delivering SEWB services, with a focus on cultural safety and localised support. Learn more

QAIHC delivers the SEWB Workforce Support Program in Queensland as part of a national initiative funded by the National Indigenous Australians Agency (NIAA). The program is designed to strengthen the capacity and wellbeing of Aboriginal and Torres Strait Islander practitioners working in SEWB and Alcohol and Other Drugs (AOD) services across the Community Controlled Health Sector.This support is provided through a network of Workforce Development Support Units (WDSUs), which operate across Australia to empower and sustain the frontline SEWB and AOD workforce.

What we do as a WDSU in Queensland:

Workforce engagement & needs analysis

Conduct annual Training Needs Analyses (TNA) for ~250 SEWB workers across the state to identify current challenges, emerging needs, and strengths.

Training & development

Facilitate accredited and non-accredited training programs, aligned with practitioner needs and regional priorities.

Cultural and emotional support

Provide safe spaces, mentoring, and cultural support for practitioners to navigate complex roles and reduce burnout.

Forums & networking

Host state-wide and regional SEWB forums, online gatherings, and communities of practice to foster peer connection and sector-wide collaboration.

Promotion of best practice

Embed trauma-informed, culturally grounded, and healing-centred approaches across all aspects of support and training.

Resource sharing & communication

Publish a bi-monthly newsletter with workforce updates, training opportunities, and wellbeing resources.

QAIHC’s strength as a WDSU lies in its trusted relationships with practitioners and its deep understanding of the communities we serve.

Challenges QAIHC is Addressing:

As highlighted in national reviews, SEWB and AOD practitioners face several systemic challenges:

  • Limited access to training and emotional support
  • High staff turnover and shortages
  • Misalignment between funding and service expectations
  • Difficulty identifying eligible workforce due to co-funding complexities

Forward Focus:

QAIHC supports national recommendations for:

  • A national SEWB skills framework
  • Improved access to training and wraparound support
  • Stronger collaboration between WDSUs and government
  • Outcomes-based funding models that reflect community priorities

Want to connect or find out how QAIHC can support your SEWB workforce? Make an enquiry →

QAIHC Workforce Strategy

The QAIHC Workforce Strategy outlines its priorities and vision for growing a culturally strong and sustainable workforce. It aligns closely with the Strong Sector, Strong System: QAIHC’s Ten-Year Blueprint 2024-2034 and the priorities of Members across Queensland

View Strategy

The QAIHC Workforce Strategy (2025) sets a long-term vision for growing and sustaining a culturally strong, community-led workforce across the ACCHO sector in Queensland.

This strategy was developed in collaboration with QAIHC members, partners, and stakeholders. It is built on the QAIHC Model of Care, and aligns with the Strong Sector, Strong System: QAIHC’s Ten-Year Blueprint 2024-2034, the National Aboriginal and Torres Strait Islander Health Workforce Strategic Framework, and the Closing the Gap Health Sector Strengthening Plan​.

Vision

A strong and sustainable Aboriginal and Torres Strait Islander health workforce that delivers culturally appropriate, community-led, and comprehensive primary health care across Queensland.​

Strategic Focus Areas

The Strategy is structured around three core focus areas:

1. Workforce data, planning, and governance

    • Improve access to workforce and community data
    • Uphold data sovereignty
    • Strengthen sector-led workforce planning

2. Attraction, recruitment and retention

    • Position ACCHOs as employers of choice
    • Grow the representation of Aboriginal and Torres Strait Islander people across all roles
    • Support leadership development and career progression

3. Education, training and employment

    • Improve access to culturally appropriate, community-driven training pathways
    • Strengthen ‘Grow Your Own’ models
    • Foster partnerships with Aboriginal-led RTOs

These focus areas are underpinned by cultural safety, cultural governance, and cultural capability at every level of the workforce​.

Why it matters

This Strategy directly supports:

  • Better health outcomes through culturally safe services
  • Sustainable career pathways for Aboriginal and Torres Strait Islander peoples
  • Workforce equity and sector growth, especially in rural and remote communities

It also responds to sector challenges, including workforce shortages, retention, and limited training access – particularly in remote areas.

Download the QAIHC Workforce Strategy (PDF)

QAIHC Workforce Community of Practice

A space for workforce professionals in the community-controlled sector to connect, share resources, and learn from each other.

→ [Join the Community]

Workforce is one of the most urgent and consistently raised priorities across Queensland’s Aboriginal and Torres Strait Islander Community Controlled Health Sector

As identified through the QAIHC Workforce Strategy, the Strong Sector, Strong System: QAIHC’s Ten-Year Blueprint 2024-2034, and the QAIHC Member Engagement Roadshow regional feedback, our Members are calling for coordinated, sector-led action to strengthen, support, and grow the workforce.

The QAIHC Workforce Community of Practice (CoP) is being established to bring together workforce leaders, HR practitioners, and key staff from across ACCHOs to:

  • Share experiences and insights
  • Identify common workforce challenges
  • Collaboratively develop sector-wide solutions
  • Support professional growth and knowledge exchange
  • Strengthen our collective voice in state and national forums

This initiative is grounded in cultural safety, community leadership, and the principles of self-determination.

Next Steps

QAIHC is currently developing a Terms of Reference and convening the inaugural group.

Interested in joining or learning more?

[Register your interest here]

Together, we can build the future workforce our sector needs — and that our communities deserve.

Training Opportunities & Workforce Planning Enquiries

The QAIHC Workforce Development Team is here to support Members in building a strong, culturally capable, and well-prepared health workforce.

In addition to our formal programs, we offer tailored advice and support to member organisations across a wide range of workforce needs.

Training Opportunities & Advice

If your organisation is looking for:

  • Help connecting with training providers,
  • Advice on accessing culturally appropriate training, or
  • Guidance on aligning training with workforce needs,

QAIHC is here to help.

[Get in touch about training →]

Workforce Planning Support

Workforce planning is essential to delivering high-quality, sustainable, and community-led care.

QAIHC offers support to ACCHOs wanting to:

  • Develop or refresh their organisational workforce strategy
  • Conduct localised workforce planning
  • Facilitate workshops with staff and leadership teams

All support is tailored exclusively for Member organisations. [Submit a workforce planning enquiry →]